Our new seating policy is now live as of Wednesday 29 November and applies to all bookings with a travel date of 7 December onwards.

Here’s a reminder of the changes:

• Economy Class will be split into three zones: Forward zone, Middle zone and Rear zone

• Economy Space seats will be rebranded to: Extra legroom seats, Exit row seats and Bulkhead seat

• Guests booked on an Economy Choice Plus fare can select any Economy seat for free, including Extra legroom seats

• All other Economy Class guests can pay to reserve their seat or will be allocated a seat at check-in

Your customers’ questions answered

We understand your customers may have some questions about our new seating policy. We’ve tried to answer as many as we can on our Help page, or you can contact us via our live chat.