Etihad Hub News

Commercial Waiver Policy for Colombo-Male (vv) standalone Etihad operated by SriLankan Airlines flight

12 July 2023, 12:56 PM

Etihad Airways is offering options for guests who purchased tickets on or before 06 July 2023 with travel date on or before 15 August 2023 on flight EY 7154/EY 7156 / EY 7157 / EY 7159 CMB-MLE (VV).

 

All tickets issued on 607 documents.

 

Rebooking

  • Ticket should be reissued on or before 31 July 2023 with travel completed date on or before 15 August 2023.
  • First time changes are permitted free of charge and subsequent at charge.
  • Rebooking permitted on EY operated flights only on the same sector.
  • No fare difference to be charged if rebooked in RBD E/U/V and L
  • Fare difference to be collected for all other scenarios
  • No show fee applies when the guest(s) books on a flight which operates and is a no show. 

 

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Cancellation/Refund

  • Refund is permitted free of charge for all guests impacted.
  • Refund on partially utilized ticket must be calculated based on pro-rate of sector flown.
  • Please ensure the PNR is updated with the remark “CW006-2023 to CMB-MLE Impacted Guest”

 

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